FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

How do I request a quote from Imperial Cleaning Systems?


We would love the opportunity to bid on your project or building. You can contact us at info@imperialcleaningystems.com or via phone at 615-835-3590 to get a quote started. We will have you speak to a member of our sales team to schedule a walk through or a virtual consultation. Please note that virtual consultations require a square footage number, layout of the building, and knowledge of flooring types. From there, we will provide you with a proposal that will outline our scope, recommended cleaning plan, and an estimate for approval.




Does Imperial accept RFPs?


Yes! We accept requests for proposals for various projects and project sizes. To submit an RFP to us for a proposal, please email patrick@imperialcleaningsystems.com with the supporting documents and/or links, due date, and any other pertinent information regarding the project.




Does Imperial subcontract work out?


Yes! We love working with other professionals in the industry. We have an onboarding process for our subcontractors and require an in-person meeting. Whether specialty services or strictly cleaning, we encourage any company in the commercial cleaning space to contact us today for partnership on opportunities. Contact us at info@imperialcleaningsystems.com to schedule a meeting today!





Billing & Pricing

Payments Accepted

We send digital invoices through Quickbooks.  All invoices have payment terms and due dates listed on them.

Payment methods accepted are: money order, cashier check, ACH transfer, wire transfer, and company check. Personal checks are not accepted.

Satisfaction Guarantee

We have quality control measures and practices that we implement to ensure that our services meet your expectations and standards.  Each client will receive links to digital files that outline any issues, have images, and more.